Terms & Conditions
Last Updated: January 27, 2025
1. Introduction
Welcome to Katrina Young Consulting part of the KYC Digital Group ("Company", "we", "our", "us"). By accessing or using our website https://www.katrinayoungconsulting.com (the "Site") and our services, including but not limited to AI-powered tools, masterclasses, workshops, training programs, consulting, digital product creation, strategy consulting, toolkits, accelerators, and courses (collectively, the "Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Site or Services.
2. Use of Services
Our Services are intended for lawful purposes only. You agree to use the Services in compliance with all applicable laws and regulations. Unauthorised use of our Services, including but not limited to unauthorised access to our systems, misuse of passwords, or misuse of any information posted on the Site, is strictly prohibited.
3. Accounts
When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of your account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4. Intellectual Property Rights
All content, materials, and Services provided by Katrina Young Consulting - KYC Digital, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, data compilations, and software, are the property of the Company or its content suppliers and are protected by international copyright laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Site and Services for your personal or internal business use. Any unauthorised use of the content may violate copyright, trademark, and other laws.
5. User Content
You may have the opportunity to submit, post, or display content through our Services ("User Content") by requesting our permission. By submitting User Content, you grant Katrina Young Consulting a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the Services. You represent and warrant that you have the rights to grant this license and that your User Content does not infringe upon the rights of any third party.
6. Ethical AI Commitment
We are committed to developing and deploying AI tools and algorithms that adhere to ethical standards, including compliance with the EU Artificial Intelligence Act. Our AI systems are designed to be inclusive, accessible, and free from bias. We implement robust governance frameworks to minimise risks associated with AI, such as bias, misrepresentation, and inaccuracies. Our AI tools undergo continuous evaluation to ensure they align with ethical practices and provide transparent, explainable outputs.
7. AI Tools, Training, Services, Masterclasses, Templates,Tools, Digital Products and Services
Our digital products, including but not limited to eBooks, online courses, toolkits, AI Tools, Training, Services, Masterclasses, Templates,Tools, Digital Products and Services and software, are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the digital products will meet your specific requirements or that they will be uninterrupted or error-free. Due to the nature of digital tools and products, all sales are final, and no refunds will be provided unless otherwise specified.
8. Limitation of Liability
To the fullest extent permitted by law, Katrina Young Consulting - KYC Digital, its affiliates, officers, directors, employees, agents, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Services; (ii) any unauthorised access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Services; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Services; and/or (vi) User Content or defamatory, offensive, or illegal conduct of any third party.
9. Indemnification
You agree to indemnify, defend, and hold harmless Katrina Young Consulting - KYC Digital, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your violation of these Terms or your use of the Services, including, but not limited to, your User Content, any use of the Services other than as expressly authorised in these Terms, or your use of any information obtained from the Services.
10. Privacy Policy
Your use of the Services is also governed by our Privacy Policy, which can be found at https://www.katrinayoungconsulting.com/privacy. By using the Services, you consent to the practices described in the Privacy Policy.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.
13. Refund and Cancellation Policy
Due to the nature of digital products, AI tools, workshops, training, and consulting services, all sales are final unless otherwise specified in the specific product or service terms.
Refunds will only be provided in cases of technical errors, such as non-delivery of a product or duplicate payments.
For any issues related to your purchase, please contact us at support@katrinayoungconsulting.com.
14. Compliance with the EU Artificial Intelligence Act
Our AI tools, algorithms, and training models comply with the EU Artificial Intelligence Act and related regulations, ensuring:
Full transparency, accountability, and traceability of AI systems.
Risk assessments for all high-risk AI applications, with mitigation strategies in place.
Ethical governance frameworks to reduce bias, misrepresentation, and inaccuracies in AI outputs.
We are committed to continuous improvement and regular audits to maintain the highest standards of compliance.
15. Ethical and Inclusive Practices
Katrina Young Consulting - KYC Digital ensures all services, including AI-powered tools and consulting solutions, are developed with:
Inclusive Design Principles: Accessibility for all users, including neurodiverse individuals and those with disabilities.
Sustainability: Efforts to reduce the carbon footprint of AI operations through energy-efficient models.
Diversity and Representation: Using datasets that reflect diverse populations to reduce systemic bias.
16. Limitations of AI Systems
While we strive to deliver accurate and reliable AI-generated outputs, users acknowledge the following limitations:
AI tools may occasionally produce errors or hallucinations (inaccurate outputs).
Human oversight is recommended when using AI tools for decision-making.
Users are responsible for ensuring that the use of AI tools complies with their specific industry regulations and ethical guidelines.
17. Termination of Access
We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the Services will cease immediately.
18. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Last Updated Jan 25