Digital Business Transformation, Culture Transition and Digital Up-skilling 2020 Predictions validated - What's next Digital Business transformation for SME's & Enterprises

In 2019 I decided to focus more deeply on digital transformation with a focus on up-skilling and digital culture transition. In 2020 I  began the year with amazing JV’s and part ships with enterprises, Corporates and SMEs, repeat workshops, Retreats 🤝

In 2019- 2020 I focused on developing Certified Distance education and having my courses and programs accredited with the trademark, Business Mentor in-a-box. This also meant self-study and professional and personal CPD.

Digital Up-skilling 2020 Predictions validated - What's next Digital Business transformation for SME's & Enterprises

After working closely with Corporate departments and Small enterprises as a digital consultant. Managing Business Transformation projects as a product and project manager, I witnessed before my eyes the market shifting. With an ever-increasing requirement for digital business model transformation.

My passion for Digital Innovation, R & D, MarTech (Marketing Tech) supporting Corporate and SME’s, reviewing and managing their Digital Transformation rollouts, building systems, and developing streamlined Business Processes. Covid hit us all and Businesses and Companies experienced an acceleration in loving online and operating a digital business, managing virtual teams, selling online, and creating a digital storefront.

With a commitment to support Business owners and Corporations to bridge the gap with Digital Culture Transition, Customer, and Data-Centric Business Strategy.

An overview into what ‘Digital transformation’ really means and what benefits a business owner can expect to see when adopting digital strategies

What is Digital Up-skilling?

Digital Up-skilling consists of training your current workforce to be more skilled in new digital activities and software.

In an ever-increasing digital world, your workforce needs to be empowered and ready to adapt to new technologies and systems. Digital Up-skilling keeps your workforce highly skilled and trained in areas your business needs for future growth. Digital Up-skilling allows your business to be more competitive in the market, win more business, and retain more customers.

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I am a champion for the underdog, Inclusion & Diversity with a focus on Emerging Technologies/Robotics and up-skilling those in educational poverty with Digital Solutions/Resources. My mission for equity aims to serve everyone equally, fostering a diverse and inclusive culture and approach to creativity, training, customer journey mapping, service creation, strategy innovation enables companies to thrive from the representation of diversity and equitable inclusion.

I delivered 6 speaking engagements in 2020, covering the topics below:

*Embracing Emerging Technologies in SME's

*Best practice for Digital skills development

*Utilising Digital technologies for Scaling your Business

*Business Growth with Innovation for SME's

*Data-Driven Digital Marketing - Middle of the Sales Funnel Profit

*Using Chatbots for Business Growth

*Robotics - Increasing Business Productivity

*Ethics in artificial intelligence -  Diversity & Inclusion 

*Monetising Skills and Knowledge with Digital Innovation - in a changing economy

  • Digital skills are related to being digitally literate

  • This includes technological skills

  • Platforms and software programs that improve Business Process 

Approaching Digital Up-skilling with a growth mindset, allows SME’s and Corporations to recognise the benefits of lifelong learning.

I took advantage of the opportunities of restrictions and maximised my virtual connections and social escrow. I shifted and moved away from free Facebook groups, and provided more niche blue ocean trainings as well as trademarking and licensing my digital assets and content. 

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Taking part in an Enterprise Nation Panel - January 2021 - Raising Finance.

Taking part in an Enterprise Nation Panel - January 2021 - Raising Finance.

What is ‘Digital transformation’ and what benefits can a business owner expect to see when adopting digital strategies?

Digital Transformation is the adoption of digital technology and Innovation to transform services or businesses, through replacing non-digital or manual processes with digital processes automation or emerging technology.

It is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements.

Adopting how you operate and deliver value to customers with the integration of digital processes, technology, and innovation in your enterprise, business, service, and solutions improving performance for your business.

When adopting digital strategy:

  • Transforming services with technology and innovation

  • Adopting R & D

  • Efficiency 

  • Profitability 

  • Improving or replacing manual processes with digital workflows & processes, technology, or automation

This reimagining of business in the digital age is digital transformation provides SMEs and Enterprises with vast opportunities.

Author - Katrina Young, Digital, Marketing, Technology & Innovation Consultant / Specialist, KYC Digital If you require support with your Digital Business Transformation, Culture Transition, and Digital Upskilling strategy - organise a complimentary free call here.